Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Shipping will take 7-10 business days (for in-stock items).
- Shipping may take longer for some items.
- EMS tracking information may take 2-3 days to be available.
Worldwide Tracking: http://www.track-trace.com/post
USA Tracking: https://tools.usps.com
Canada Tracking: http://www.canadapost.ca
Australia Tracking: http://auspost.com.au/track
- Domestic Delivery
Free shipping for domestic agent (forwarding) shipping to Korean address
The importer must designate a domestic forwarding company, and the cost of transportation and customs clearance incurred in Korea is borne by the exporter (Rototobebe).
[Customs and Duties]
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.